A Customer Service Point (CSP), or CSC or sometimes called a Digital Mitra is a retail agent hired by the company or bank to provide e-governance services or digital services as well as banking services at locations other than a government office or bank branch or ATM, acting as a mini-bank or Jan Seva Kendra or Common Service Center for basic transactions and financial services including e-Governance services. Digital Public Seva is providing franchisee as the Digital CSP i.e. complete e-Governance center
Digital Mitra
CSP Operator
Nagar Mitra (Referrer)
Digital CSP (Unit Head)
District CSP
Relationship Manager
Zonal Manager
Digital Operator (Work from Home)
Yajna Pramukh (Digital Manager)
No. User id is free for individuals. While it is chargeable for commercial use.
There are 3 type of commercial user id available.
1. Digital Mitra (1180)
2. Digital CSP (5900)
3. District CSP (11800)