If you need to start a franchisee as Custormer Service Point (CSP) in the sector of e-governance, then sign up on the portal or contact onhelpline.
District CSP / e-Office
All members in a district will work as a team under control of District CSP/e-Office.
Any Indian citizen havinf qualification of Graduation & a good knowledge of computers with leadership experience in the sector of e-governance can join us as a District CSP.
Role of a District CSP / e-Office is as a District coordinator or Team Leader. e-office is managed by Digital Public Seva server and located in the district. .
Registration, onboarding & training charges of District CSP / e-Office is Rs 1180
Refundable security amount is 20000 for District CSP.
Same day onboarding with eKYC is available.
No renewal charges / No hidden charges for active District coordinator..
Online training & support system is available on no extra charges.
Team Leadership, coordination, business growth, sales & service. Troubleshooting, issue resolving, Operations & delivery of services is the basic roll of District CSP.
The incentive for each activity is pre defined and will be credited in the wallet regularly.
User id will be blocked without prior notice at any time if found any type of involvement in anti-social activities.
Terms & conditions will be applied on a revised basis.
Digital CSP / Digital Seva Kendra
Digital CSP is the basic unit of the team & network capping at Tehsil / Taluka / sub District / city level as a single user.
Role of Digital CSP is as an ideal customer service point delivering cheapest & qualitative digital services in the area.
Digital Mitra, CSP Mitra & referrer are the supporting hand to the Digital CSP.
Support & supervision of Digital CSP will be provided through the District CSP & Relationship Manager (RM).
Any Indian citizen having a good computer knowledge and experience in the sector of e-governance can join as Digital CSP.
Same day onboarding with eKYC is available
Registration & training charges of Digital CSP is Rs 1180
No renewal charges for active Digital CSP.
Security amount for Digital CSP is 10000.
Online training & support system is available on no extra charges.
Input & delivery of services is the basic function of Digital CSP.
The incentive for each activity is pre defined and will be credited in the wallet regularly
User id will be blocked without prior notice at any time if found any type of involvement in anti-social activities.
Terms & conditions will be revised applied on a revised basis
Digital Mitra
Digital Mitra is the backbone of the team.
Any Indian citizen working as a CSC or bank mitra or other computer related work can join us as a Digital Mitra
Role of Digital Mitra is just like a customer service point located at village level.
Support & supervision of Digital Mitra will be provided through the Digital CSP & District CSP.
Registration & training charges of Digital Mitra is Rs 1180
Same day onboarding with eKYC is available.
No renewal charges for active Digital Mitra.
No security amount is payable.
Online training & support system is available on no extra charges.
Input & delivery of digital services is the basic function of Digital Mitra.
The incentive for each activity is pre defined and will be credited in the wallet regularly.
User id will be blocked without prior notice at any time if found any type of involvement in anti-social activities.
Terms & conditions will be applied on a monthly revised basis.
CSP Operator
CSP Mitra is the team worker of Digital CSP located in the center..
Role of CSP Mitra is limited to work under guidance of Digital CSP.
Any Indian citizen having a little bit of computer knowledge can join as CSP Mitra.
Support & supervision of Digital Mitra will be provided through the Digital CSP. .
Registration & training charges of Digital Mitra is Rs 1180
Same day onboarding with eKYC is available
No renewal charges for active CSP Mitra.
Online training & support system is available on no extra charges.
Input & delivery of services is the basic function of CSP Mitra.
The incentive for each activity is pre defined and will be credited in the wallet regularly.
User id will be blocked without prior notice at any time if found any type of involvement in anti-social activities.
Terms & conditions will be applied on a monthly revised basis.
Nagar Mitra / Referrer
A Nagar Mitra / Referrer is the individual wandering as a social worker in the surroundings. .
Role of Nagar Mitra is to provide door step services to the customers and genrate more leads to the Digital CSP.
Support & supervision of Nagar Mitra will be provided by the Digital CSP. .
Registration & training charges of a Nagar Mitra is Rs 1180
Any Indian citizen having an interest in social work can join as a referrer. No qualification or vehicle is required
Same day onboarding with eKYC is available
No renewal charges for active Referrers.
Online training & support system is available on no extra charges.
The incentive for each activity is pre defined and will be credited in the wallet regularly.
User id will be blocked without prior notice at any time if found any type of involvement in anti-social activities.
Terms & conditions will be applied on a revised basis